Industry Resources ReviewPro

With the arrival of online reviews, the face of marketing is changing rapidly. Destination Gold Coast understands it is crucial for tourism operators to be on the front foot of their online reputation to ensure the success of their business. This in turn allows them to improve guest satisfaction, understand their guests through feedback, improve rankings on review sites, understand the ways their business can make improvements and ultimately increase their bottom line.

For this reason, Destination Gold Coast has invested in ReviewPro to source review scores of Gold Coast tourism products from more than 175 online platforms including Facebook, Google and Trip Advisor. By providing our members with an up-to-date score card on how their online reputation is tracking we can encourage and guide them to aim for the stars (five stars that is).

Below you will find a series of online videos to help you understand ReviewPro and how you can tap into this highly valuable marketing resource. Then download our Tips and Tricks to further enhance your online reputation.

DESTINATION GOLD COAST & REVIEWPRO

INTRODUCTION TO REVIEWPRO

THE GLOBAL REVIEW INDEX

REVIEW SOURCE ANALYSIS

RESPONDING TO REVIEWS

REVIEW RESPONSE TECHNIQUES

SEMANTICS

OUR WINNING ASPIRATION