Harbour Town Tourism Lounge

Harbour Town Tourism Lounge

147-189 Brisbane Road
Biggera Waters, Queensland 4216

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Just when you thought your Outlet shopping adventures couldn’t get any better…welcome to the Tourism Lounge! A place where you can relax, recharge and reap the benefits!

Please note the Tourism Lounge is open every Australian and New Zealand school holiday period.

They believe every guest is a special guest and they go above and beyond to help you relax and have fun. Think of them as your personal concierge reflecting the unique lifestyle you’ve come to the Gold Coast to experience. They’re here to help! They are a place to plan your day, a recharge station in a sea of Outlets, a hub for local tour leaders, an interactive classroom and a welcoming committee of friendly faces and helping hands.

Their comfortable, modern space is open to all visitors to the Gold Coast including domestic and international tourists, Free and Independent Travellers (FIT), group tours, school excursions and conference delegates. And they cater to locals too with additional guest services.

Let their engaging, bilingual Tourism Lounge team roll-out the welcome mat and turn-up the VIP treatment! The Tourism Lounge is an accredited Visitor Information Centre offering travel information, brochures, and itineraries. Staffed by skilled locals, the Centre can provide advice and can book tickets for things to see and do on The Gold Coast.


  • Tour Desk
  • Cafe/Kiosk/Restaurant
  • Carpark
  • Coach Parking
  • Lockers
  • Public Telephone
  • Shop / Gift Shop


  • Caters for people who are blind or have vision loss.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people who use a wheelchair.
  • Caters for people with high support needs who travel with a support person.


Harbour Town Tourism Lounge

147-189 Brisbane Road
Biggera Waters, Queensland 4216



Destination Gold Coast acknowledges the Traditional Custodians of the land on which we are situated, the Kombumerri families of the Yugambeh Language Region. 
We pay our respects to their Elders past, present and emerging, and recognise their continuing connections to the lands, waters and their extended communities throughout Southeast Queensland.