Harbour Town Tourism Lounge

If you want to shop big brands and even bigger sales, Harbour Town Premium Outlets is Australia’s largest outdoor Outlet Centre with over 220 retailers...


Just when you thought your Outlet shopping adventures couldn’t get any better…welcome to the Tourism Lounge! A place where you can relax, recharge and reap the benefits!

Please note the Tourism Lounge is open every Australian and New Zealand school holiday period.

They believe every guest is a special guest and they go above and beyond to help you relax and have fun. Think of them as your personal concierge reflecting the unique lifestyle you’ve come to the Gold Coast to experience. They’re here to help! They are a place to plan your day, a recharge station in a sea of Outlets, a hub for local tour leaders, an interactive classroom and a welcoming committee of friendly faces and helping hands.

Their comfortable, modern space is open to all visitors to the Gold Coast including domestic and international tourists, Free and Independent Travellers (FIT), group tours, school excursions and conference delegates. And they cater to locals too with additional guest services.

Let their engaging, bilingual Tourism Lounge team roll-out the welcome mat and turn-up the VIP treatment! The Tourism Lounge is an accredited Visitor Information Centre offering travel information, brochures, and itineraries. Staffed by skilled locals, the Centre can provide advice and can book tickets for things to see and do on The Gold Coast.


147-189 Brisbane Road, Biggera Waters, Queensland, 4216, Australia

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  • Tour Desk
  • Cafe/Kiosk/Restaurant
  • Coach Parking
  • Public Telephone
  • Shop / Gift Shop


Caters for people who are blind or have vision loss.



Harbour Town Tourism Lounge

147-189 Brisbane Road, Biggera Waters, Queensland, 4216, Australia



Destination Gold Coast acknowledges the Traditional Custodians of the land on which we are situated, the Kombumerri families of the Yugambeh Language Region. 
We pay our respects to their Elders past, present and emerging, and recognise their continuing connections to the lands, waters and their extended communities throughout Southeast Queensland.